How do I get my claims to you?
Your claims can be faxed to 1-888-691-6040 or mailed to PO BOX 669325 Pompano Beach, Florida 33066
How often should I send billings?
We advise you to send your billings either daily or on a weekly basis
Do you offer electronic billing?
Yes, Most of our carriers accept electronic submission. We will set your practice up with our clearing house, billings will be ready to go within a 72 hour time frame
Most insurances require that you are contracted with them for us to be able to bill on your behalf
Will you be submitting secondary and third party claims?
Yes our billing service is all inclusive, including resubmissions, secondary, and any supplementals
Where does my money go?
All payments will be sent directly to your office, or directly to your account if you have selected EFT
How do you get paid for your services?
We get paid after you do, you will recieve a invoice after payments have been posted by our office. You will have net 10 days to remit payment
Will you handle all my patients insurance questions or concerns?
Yes, we will accept any phone call by your patients
Do you offer any packages?
Yes, our service is fully customized based on your practices needs.
Do you require a contract?
No, we do not require a billing contract to provide billing services. We do require you to sign a Payment Terms Agreement form.
What are your fees?
Each one of our providers are given several different packages to choose from, our packages start at 6% depending on your practice type/ volume. We do offer competitive rates, and will price match with proof of current charges.
What is needed from me to start using your services?
Upon start we will provide you with a welcome package that will consist of several different checklists.
Does our practice need to purchase additional practice management software.
No, we provide you a web based practice management software. This is included in our packages.
Can I use the software in more than one location?
Yes, with our Practice Management software you can have multiple locations/ users at no Additonal cost. We offer a web based solution.
Do you offer training?
Yes, we will train your office staff for a period of two hours. This can take place in your office or via remote log in. You will also recieve a user manual when you sign up.